Privacy Policy

At TrueDetailers (“we”, “our”, “us”), we are committed to protecting your personal information and your right to privacy. This policy explains what data we collect, how we use it, and your rights.

Information We Collect

When you submit a quote request through our website, we collect: your name, phone number, email address (optional), city, and service request. We also automatically collect IP address, browser type, and referral source for analytics and fraud prevention.

How We Use Your Information

We use the information you provide to match you with a vetted detailing partner in your area and to follow up regarding your quote request. We do not sell your personal information to any third parties. Your information may be shared with our vetted detailer partners solely for the purpose of fulfilling your service request.

Cookies & Tracking

We use Google Analytics and the Meta Pixel to understand how visitors use our site and to measure the effectiveness of our advertising campaigns. You can decline these cookies using the banner displayed on your first visit. We also use essential cookies for site functionality.

Data Retention

We retain your contact information for up to 24 months after your last interaction with us. You may request deletion of your data at any time by contacting us at privacy@truedetailers.com.

Your Rights

Depending on your location, you may have the right to access, correct, or delete the personal data we hold about you. To exercise any of these rights, contact us at privacy@truedetailers.com.

Contact

If you have questions about this Privacy Policy, email us at privacy@truedetailers.com or write to TrueDetailers LLC, United States.